CREDIT CARDS

WE ACCEPT VISA, MASTERCARD AND AMERICAN EXPRESS. NOTE, CARDS ISSUED BY LOCAL BANKS WHICH ARE NOT LISTED ABOVE WILL NOT BE ACCEPTED BY OUR GLOBAL PROCESSING SERVICE, IN WHICH CASE WE RECOMMEND PAYPAL AS AN ALTERNATIVE.

PAYPAL

PAYPAL EXPRESS FEATURE IS AVAILABLE TO SPEED THROUGH THE CHECKOUT.

STORE-CREDIT AND GIFT CARDS

YOU CAN USE STORE CREDIT OR A GIFT CARD. EACH GIFT CARD AND STORE CREDIT CARRIES AN INDIVIDUAL CODE YOU CAN ENTER WHEN COMPLETING THE CHECKOUT. THERE IS NO EXPIRY DATE FOR GIFT CARDS AND STORE CREDIT IS VALID FOR 12 MONTHS.

ZIP (AUSTRALIAN CUSTOMERS ONLY)

ZIP PAY LETS YOU MAKE PURCHASES NOW AND PAY LATER, WITHOUT THE NEED FOR A CREDIT CARD. ONCE YOU SIGN UP AND GET APPROVED, YOU'LL HAVE A LINE OF CREDIT UP TO $1,000 AND A SHOPPING ACCOUNT. USING YOUR ACCOUNT AND CREDIT LINE, YOU CAN MAKE PURCHASES WHICH YOU THEN PAY BACK IN REGULAR INSTALMENTS.

AFTERPAY (AUSTRALIAN CUSTOMERS ONLY)

AFTERPAY IS AN INTEREST-FREE PAYMENT PLAN OPTION WHERE YOU CAN SPEND UP TO $1,000.

THE FUNDS FOR THE FIRST PAYMENT WILL NEED TO BE AVAILABLE ON YOUR CARD AT THE TIME OF PURCHASE. NOTE THAT ORDERS PURCHASED WITH AFTERPAY AND RETURNED ARE ONLY ENTITLED TO AN EXCHANGE OR STORE CREDIT. NO REFUNDS CAN BE PROCESSED FOR AFTERPAY ORDERS.

KLARNA

WHEN YOU CHOOSE KLARNA AT CHECKOUT, YOU’LL GET THE OPTION TO SHOP NOW AND PAY LATER FOR YOUR PURCHASE. IT IS EASY, AND SAFE TO USE, AND YOU’RE ALWAYS COVERED BY KLARNA’S BUYER PROTECTION.

KLARNA ALLOWS YOU TO SPLIT YOUR PURCHASE INTO 4 INTEREST-FREE PAYMENTS SO YOU CAN SPREAD THE COST OF YOUR PURCHASE OVER TIME. ENTER THE CREDIT OR DEBIT CARD OF YOUR CHOICE FOR AUTOMATIC PAYMENTS EVERY TWO WEEKS. NO INTEREST OR ADDED FEES WHEN YOU PAY ON TIME.

LÉ BUNS IS COMMITTED TO MAINTAINING THE HIGHEST LEVELS OF SECURITY AND PROTECTION AGAINST FRAUD. WHILE WE MAKE EVERY ENDEAVOUR TO ENSURE EVERY SHOPPING EXPERIENCE WITH US IS A GOOD ONE, IN THE EVENT A CREDIT CARD IS USED WITHOUT THE HOLDER’S AUTHORISATION, THE CARDHOLDER MUST NOTIFY THEIR CREDIT CARD PROVIDER FOLLOWING THEIR REPORTING RULES AND PROCEDURES.

FREE WORLDWIDE STANDARD SHIPPING ON ORDERS OF $250 AUD & OVER. 

WE SHIP DIRECTLY FROM OUR LÉ BUNS HEAD OFFICE IN MELBOURNE, AUSTRALIA. ORDERS WITHIN AUSTRALIA ARE SHIPPED USING AUSTRALIA POST TRACK TRACE PARCEL AND EXPRESS SERVICE. FOR ALL INTERNATIONAL ORDERS, WE USE SENDLE AND AUSTRALIA POST WORLDWIDE SHIPPING.

TIMINGS:
- DOMESTIC AUSTRALIA POST TRACK AND TRACE | 5-10 BUSINESS DAYS

- DOMESTIC AUSTRALIA POST EXPRESS SHIPPING | 1-3 BUSINESS DAYS

- INTERNATIONAL SHIPPING SERVICE VIA SENDLE | 10-28 BUSINESS DAYS

- THERE CAN BE THE OCCASIONAL CUSTOMS OR COURIER DELAY, WHICH MAY AFFECT YOUR DELIVERY TIME FRAME

- PLEASE ALLOW FOR 1-2 WORKING DAYS TO PICK AND PACK YOUR ORDER

- DUE TO COVID AND PEAK SEASONAL SHIPPING TIMES THERE MAY BE DELAYS TO THE USUAL SHIPPING TIMEFRAMES QUOTED ABOVE

COSTS:

DOMESTIC:
- ORDERS OVER $250: FREE STANDARD SHIPPING

- ORDERS BELOW $250: $9.50 (REGULAR TRACK AND TRACE POST)

- EXPRESS DELIVERY: $12.50 (EXPRESS TRACK AND TRACE POST)

INTERNATIONAL:
- ORDERS $250 & OVER: FREE STANDARD SHIPPING

- ORDERS BELOW $250 : $25 FLAT RATE (SENDLE)

PLEASE NOTE - INTERNATIONAL ORDERS CAN BE SUBJECT TO DUTIES AND TAXES DETERMINED BY YOUR LOCAL CUSTOMS OFFICE. PLEASE CHECK WITH YOUR LOCAL CUSTOMS OFFICE BEFORE PLACING YOUR ORDER TO AVOID UNWANTED EXTRA CHARGES. WE CANNOT MODIFY YOUR INVOICE TO REFLECT A LOWER ITEM VALUE. LÉ BUNS DOES NOT COVER THE COST OF IMPORT DUTIES AND TAXES IN YOUR COUNTRY.

DUE TO HYGIENE REASONS, WE DO NOT ACCEPT RETURNS ON UNDERWEAR BRIEFS, UNLESS FAULTY. FOR HYGIENIC REASONS IT IS AGAINST THE LAW TO EXCHANGE OR REFUND UNDERWEAR/BODYSUITS, EXCEPT IN THE CASE OF A FAULTY GARMENT, IN WHICH CASE WE WILL ORGANISE AN IMMEDIATE REPLACEMENT SENT TO YOU FREE OF CHARGE. SALE, WAREHOUSE OR SAMPLE ITEMS ARE ALSO NOT ELIGIBLE FOR RETURNS.

WE WANT YOU TO FIND THE PERFECT FIT FOR YOUR BODY SO WE ARE HAPPY TO OFFER ALL OTHER STYLES:

• STORE CREDIT OF THE ITEM/S PURCHASE VALUE
• EXCHANGE FOR THE SAME ITEM OR DIFFERENT ITEM OF THE SAME VALUE

AS A SUSTAINABLE BRAND, WE HAVE MADE THE DECISION NOT TO OFFER CASH REFUNDS TO ENCOURAGE MINDFUL & CONSIDERED PURCHASING. OUR CREDIT & EXCHANGE OPTIONS ALLOW YOU TO FIND YOUR PERFECT FIT OR STYLE IN THE CASE THAT YOUR INITIAL PURCHASE IS NOT 100% RIGHT FOR YOU. WE RECOMMEND THAT YOU ASK QUESTIONS OR BOOK A FIT & STYLE APPOINTMENT WITH OUR TEAM BEFORE CONFIRMING YOUR PURCHASE.

PROVIDED THE FOLLOWING REQUIREMENTS ARE MET:

• THE ITEM/S ARE RETURNED WITHIN 14 DAYS OF YOU RECEIVING THEM
• THE ITEM/S MUST BE IN ORIGINAL CONDITION, WITH ALL TAGS AND PACKAGING REMAINING IN PLACE
• UNDERGARMENTS MUST BE WORN WHEN TRYING ON ITEMS
• ITEM/S MUST NOT HAVE BEEN WORN, WASHED OR ALTERED IN ANY WAY
• THE ITEM/S WAS NOT PURCHASED AS A PART OF OUR “SALE”, “WAREHOUSE” OR “SAMPLE” COLLECTIONS
• THE ITEM/S ARE NOT UNDERWEAR BRIEFS (FOR HYGIENIC REASONS IT IS AGAINST AUSTRALIAN CONSUMER REGULATIONS TO EXCHANGE OR REFUND UNDERWEAR PURCHASED ONLINE)

WE WILL SEND A CONFIRMATION EMAIL ONCE YOUR RETURN HAS BEEN FINALISED. LÉ BUNS RESERVES THE RIGHT TO REFUSE RETURNS IF THE ITEM DOES NOT MEET OUR STANDARDS OUTLINED.

PLEASE FEEL FREE TO CONTACT US WITH ANY QUESTIONS TO AID YOU IN THIS DECISION.

THE COST OF RETURNING THE ITEM(S) BY POST IS AT THE EXPENSE OF THE CUSTOMER, UNLESS FAULTY. IF YOU WOULD LIKE TO ARRANGE A RETURN ON A FAULTY ITEM OR AN EXCHANGE PLEASE SEE THE RETURNS PROCESS BELOW FOR THE NEXT STEPS.

AUSTRALIAN RETURNS
FOR ALL RETURNS WITHIN AUSTRALIA, WE OFFER RETURNS VIA OUR ONLINE PORTAL FOR AN AUD FEE BASED ON YOUR LOCATION. SIMPLY ENTER YOUR DETAILS IN THE PORTAL AND EITHER PRINT THE SHIPPING LABEL OR TAKE YOUR PACKAGE RETURN TO ANY AUSTRALIA POST COLLECT OR RETURN LOCATION AND THEY WILL PRINT THE SHIPPING LABEL FOR YOU. CHOOSE TO DROP OFF YOUR RETURN AT ANY LOCAL POST OFFICE, AUSTRALIA POST STREET POSTING BOX OR SELECTED BRANCHES OF RETAILERS.

CLICK TO VISIT OUR ONLINE RETURNS PORTAL

INTERNATIONAL RETURNS
FOR ALL RETURNS OUTSIDE OF AUSTRALIA, PLEASE VISIT OUR ONLINE RETURNS PORTAL AND SEND THE ITEM/S BACK TO US AT YOUR OWN COST.

CLICK TO VISIT OUR ONLINE RETURNS PORTAL

ANY IMMEDIATE FAULTY ITEM CLAIMS MUST BE DECLARED WITHIN 7 DAYS OF THE CUSTOMER RECEIVING THE GOODS. WE ONLY ACCEPT GOODS AS FAULTY IF THE FOLLOWING HAS BEEN MET:

• LÉ BUNS DEEM THE GOODS TO BE FAULTY

IF YOU WOULD LIKE TO ARRANGE A RETURN ON A FAULTY ITEM, PLEASE CLICK TO VISIT OUR ONLINE RETURNS PORTAL

SALE ITEMS ARE FINAL AND WILL NOT BE ACCEPTED FOR RETURN, EXCHANGE OR CREDIT NOTE.

"SALE, SAMPLE, SECONDS/OUTLET ITEMS" MEANS ANY:

- ITEM/S SOLD FROM OUR 'SALE' ‘SAMPLE’ AND ‘WAREHOUSE SALE' COLLECTION PAGE

WE DO NOT HAVE A STORE, HOWEVER, WE ARE STOCKED WITHIN STORES ACROSS AUSTRALIA. PLEASE SEE OUR RETAILERS PAGE FOR MORE DETAILS.

DUE TO HYGIENE REASONS, WE DO NOT ACCEPT RETURNS ON UNDERWEAR BRIEFS, UNLESS FAULTY. FOR HYGIENIC REASONS IT IS AGAINST THE LAW TO EXCHANGE OR REFUND UNDERWEAR/BODYSUITS, EXCEPT IN THE CASE OF A FAULTY GARMENT, IN WHICH CASE WE WILL ORGANISE AN IMMEDIATE REPLACEMENT SENT TO YOU FREE OF CHARGE.

FOR ALL OTHER STYLES (EXCLUDING “SALE”, “WAREHOUSE”, “SAMPLE” ITEMS WE ACCEPT RETURNS FOR STORE CREDIT OR EXCHANGE PROVIDED OUR RETURNS POLICY REQUIREMENTS ARE MET.

AS A SUSTAINABLE BRAND, WE HAVE MADE THE DECISION NOT TO OFFER CASH REFUNDS TO ENCOURAGE MINDFUL AND CONSIDERED PURCHASING.

FOR MORE INFO PLEASE SEE OUR RETURNS + EXCHANGE POLICY.

WE OFFER STORE CREDIT AND EXCHANGE FOR CHANGE OF MIND OR IF THE ITEM DOESN’T SUIT, PROVIDED THE ITEM/S MEET OUR RETURNS REQUIREMENTS. WE WANT YOU TO FIND THE PERFECT FIT FOR YOUR BODY SO WE ARE HAPPY TO OFFER STORE CREDIT OR EXCHANGE OF STYLE, COLOUR OR SIZE IF ITEMS ARE RETURNED IN THEIR ORIGINAL CONDITION WITHIN 14 DAYS OF RECEIVING. YOUR ITEM/S MUST HAVE TAGS ATTACHED WITH NO VISIBLE SIGNS OF DAMAGE OR WEAR; PULLS, SNAGS, STRETCHING, STAINS OR ODOUR.

AS A SUSTAINABLE BRAND, WE HAVE MADE THE DECISION NOT TO OFFER CASH REFUNDS TO ENCOURAGE MINDFUL & CONSIDERED PURCHASING.

SALE, WAREHOUSE AND SAMPLE ITEMS ARE NOT ELIGIBLE FOR RETURNS.

WE SHIP ALL ORDERS FROM OUR HQ IN MELBOURNE, AUSTRALIA. PLEASE NOTE, THAT INTERNATIONAL ORDERS CAN BE SUBJECT TO DUTIES AND TAXES DETERMINED BY YOUR LOCAL CUSTOMS OFFICE. PLEASE CHECK WITH YOUR LOCAL CUSTOMS OFFICE BEFORE PLACING YOUR ORDER TO AVOID UNWANTED EXTRA CHARGES. WE CANNOT MODIFY YOUR INVOICE TO REFLECT A LOWER ITEM VALUE. LÉ BUNS DOES NOT COVER THE COST OF IMPORT DUTIES AND TAXES IN YOUR COUNTRY.

AT CHECK OUT, THERE IS AN OPPORTUNITY TO ENTER A GIFT/CREDIT CODE AND YOU WILL SEE THE AMOUNT DEDUCTED FROM THE TOTAL AMOUNT. PLEASE CONTACT US. IF YOU ARE HAVING ISSUES WITH A CODE.

PLEASE ALLOW 1-2 WORKING DAYS TO PICK AND PACK YOUR ORDER.
ORDERS ARE SHIPPED USING AUSTRALIA POST TRACKABLE EXPRESS SERVICE. FOR ALL INTERNATIONAL ORDERS, WE USE SENDLE AND AUSTRALIA POST WORLDWIDE SHIPPING.

• DOMESTIC AUSTRALIA POST TRACK AND TRACE | 5-10 BUSINESS DAYS

• DOMESTIC AUSTRALIA POST EXPRESS SHIPPING | 1-3 BUSINESS DAYS

• INTERNATIONAL STANDARD SHIPPING VIA SENDLE | 14-20 BUSINESS DAYS

PLEASE NOTE:
• THERE CAN BE THE OCCASIONAL CUSTOMS OR COURIER DELAY, WHICH MAY AFFECT YOUR DELIVERY TIME FRAME

• INTERNATIONAL ORDERS CAN BE SUBJECT TO DUTIES AND TAXES DETERMINED BY YOUR LOCAL CUSTOMS OFFICE. PLEASE CHECK WITH YOUR LOCAL CUSTOMS OFFICE BEFORE PLACING YOUR ORDER TO AVOID UNWANTED EXTRA CHARGES. WE CANNOT MODIFY YOUR INVOICE TO REFLECT A LOWER ITEM VALUE. LÉ BUNS DOES NOT COVER THE COST OF IMPORT DUTIES AND TAXES IN YOUR COUNTRY

YES! PLEASE ENSURE ALL DETAILS ARE ENTERED CORRECTLY AT CHECKOUT.

WE WILL ONLY ACCEPT THE CANCELLATION OF AN ORDER WITHIN 24 HOURS OF RECEIVING THE ORDER. IN THE EVENT AN ORDER IS CANCELLED, LÉ BUNS RESERVES THE RIGHT TO DEDUCT 5% OF THE TOTAL ORDER AMOUNT AS PAYMENT FOR THE CANCELLATION.

THIS CHARGE IS RESPECTIVE TO THE FEES WE INCUR TO PROCESS THE ORIGINAL ORDER VIA PAYPAL.

AFTERPAY FOR AUSTRALIAN CUSTOMERS ONLY AND IS AN INTEREST-FREE PAYMENT PLAN OPTION WHERE YOU CAN SPEND UP TO $1,000.

THE FUNDS FOR THE FIRST PAYMENT WILL NEED TO BE AVAILABLE ON YOUR CARD AT THE TIME OF PURCHASE. NOTE THAT ORDERS PURCHASED WITH AFTERPAY AND RETURNED ARE ONLY ENTITLED TO AN EXCHANGE OR STORE CREDIT. NO REFUNDS CAN BE PROCESSED FOR AFTERPAY ORDERS.

GIFT CARDS HAVE NO EXPIRY, WHILE STORE CREDITS ARE VALID FOR 1 YEAR.

OUR SWIMWEAR IS MADE IN BALI, INDONESIA AND OUR INTIMATES AND APPAREL IN CHINA.

FOR MORE INFO ON OUR PRODUCTION PROCESS AND FACTORIES PLEASE VISIT WE ARE SUSTAINABLE.

WE RESPECT AND PROTECT THE PRIVACY OF OUR USERS. THIS PRIVACY POLICY TELLS YOU HOW WE COLLECT AND USE INFORMATION.

PERSONAL INFORMATION

IF YOU CONTACT US OR PLACE AN ORDER, WE WILL COLLECT THE EMAIL ADDRESS YOU NOMINATE AND ANY OTHER IDENTIFYING INFORMATION YOU PROVIDE, SUCH AS A NAME OR PHONE NUMBER.

PLEASE DO NOT GIVE US OTHER PERSONAL OR SENSITIVE INFORMATION. YOU MAY OPT OUT OF FURTHER CONTACT FROM US AT ANY TIME.

WEBSITE ANALYTICS

TO IMPROVE YOUR EXPERIENCE ON OUR SITE, WE MAY USE ‘COOKIES’. COOKIES ARE AN INDUSTRY STANDARD AND MOST MAJOR WEB SITES USE THEM. A COOKIE IS A SMALL TEXT FILE THAT OUR SITE MAY PLACE ON YOUR COMPUTER AS A TOOL TO REMEMBER YOUR PREFERENCES. YOU MAY REFUSE THE USE OF COOKIES BY SELECTING THE APPROPRIATE SETTINGS ON YOUR BROWSER, HOWEVER PLEASE NOTE THAT IF YOU DO THIS YOU MAY NOT BE ABLE TO USE THE FULL FUNCTIONALITY OF THIS WEBSITE.

OUR WEBSITE MAY CONTAIN LINKS TO OTHER WEBSITES. PLEASE BE AWARE THAT WE ARE NOT RESPONSIBLE FOR THE PRIVACY PRACTICES OF SUCH OTHER SITES. WHEN YOU GO TO OTHER WEBSITES FROM HERE, WE ADVISE YOU TO BE AWARE AND READ THEIR PRIVACY POLICY.

OUR WEBSITE USES GOOGLE ANALYTICS, A SERVICE WHICH TRANSMITS WEBSITE TRAFFIC DATA TO GOOGLE SERVERS IN THE UNITED STATES. GOOGLE ANALYTICS DOES NOT IDENTIFY INDIVIDUAL USERS OR ASSOCIATE YOUR IP ADDRESS WITH ANY OTHER DATA HELD BY GOOGLE. WE USE REPORTS PROVIDED BY GOOGLE ANALYTICS TO HELP US UNDERSTAND WEBSITE TRAFFIC AND WEBPAGE USAGE.

WE USE HOTJAR IN ORDER TO BETTER UNDERSTAND OUR USERS’ NEEDS AND TO OPTIMIZE THIS SERVICE AND EXPERIENCE. HOTJAR IS A TECHNOLOGY SERVICE THAT HELPS US BETTER UNDERSTAND OUR USERS’ EXPERIENCE (E.G. HOW MUCH TIME THEY SPEND ON WHICH PAGES, WHICH LINKS THEY CHOOSE TO CLICK, WHAT USERS DO AND DON’T LIKE, ETC.) AND THIS ENABLES US TO BUILD AND MAINTAIN OUR SERVICE WITH USER FEEDBACK. HOTJAR USES COOKIES AND OTHER TECHNOLOGIES TO COLLECT DATA ON OUR USERS’ BEHAVIOUR AND THEIR DEVICES. THIS INCLUDES A DEVICE'S IP ADDRESS (PROCESSED DURING YOUR SESSION AND STORED IN A DE-IDENTIFIED FORM), DEVICE SCREEN SIZE, DEVICE TYPE (UNIQUE DEVICE IDENTIFIERS), BROWSER INFORMATION, GEOGRAPHIC LOCATION (COUNTRY ONLY), AND THE PREFERRED LANGUAGE USED TO DISPLAY OUR WEBSITE. HOTJAR STORES THIS INFORMATION ON OUR BEHALF IN A PSEUDONYMIZED USER PROFILE. HOTJAR IS CONTRACTUALLY FORBIDDEN TO SELL ANY OF THE DATA COLLECTED ON OUR BEHALF. FOR FURTHER DETAILS, PLEASE SEE THE ‘ABOUT HOTJAR’ SECTION OF HOTJAR’S SUPPORT SITE.

YOU CAN OPT-OUT TO THE CREATION OF A USER PROFILE, HOTJAR’S STORING OF DATA ABOUT YOUR USAGE OF OUR SITE AND HOTJAR’S USE OF TRACKING COOKIES ON OTHER WEBSITES BY FOLLOWING THIS OPT-OUT LINK.

TEXT MARKETING NOTIFCATIONS 

BY SUBSCRIBING TO LE BUNS PTY LTD TEXT NOTIFICATIONS, YOU AGREE TO RECEIVE AUTOMATED MARKETING TEXT MESSAGES FROM US ABOUT OUR PRODUCTS AND SERVICES AT THE PHONE NUMBER YOU PROVIDED WHEN YOU SUBSCRIBED, AND THAT THE MESSAGES MAY BE SENT VIA AUTOMATIC TELEPHONE DIALLING SYSTEM OR OTHER TECHNOLOGY. MESSAGE FREQUENCY IS RECURRING. CONSENT IS NOT A CONDITION OF PURCHASE. MESSAGE AND DATA RATES MAY APPLY. REPLY STOP, END, CANCEL, UNSUBSCRIBE OR QUIT TO OPT-OUT AND HELP FOR CUSTOMER SUPPORT. YOU MAY RECEIVE AN ADDITIONAL TEXT MESSAGE CONFIRMING YOUR DECISION TO OPT-OUT.  YOU UNDERSTAND AND AGREE THAT ATTEMPTING TO OPT-OUT BY ANY MEANS OTHER THAN TEXTING THE OPT-OUT COMMANDS ABOVE IS NOT A REASONABLE MEANS OF OPTING OUT.

BY CHECKING THE SIGN-UP BOX FOR TEXT MESSAGE OFFERS AND CLICKING CONTINUE TO SHIPPING, I CONSENT TO RECEIVE RECURRING AUTOMATED MARKETING TEXT MESSAGES FROM LE BUNS PTY LTD AT THE NUMBER PROVIDED, AND I AGREE THAT TEXTS MAY BE SENT USING THROUGH AN AUTODIALER OR OTHER TECHNOLOGY. CONSENT IS NOT A CONDITION OF PURCHASE. TEXT STOP TO CANCEL, HELP FOR HELP. MESSAGE AND DATA RATES MAY APPLY. FOR MORE INFORMATION SEE TERMS + CONDITIONS & PRIVACY POLICY.